IDHS MCH - Nurse Navigators
2025-11-05 09:00 - 16:30, 2025-11-12 09:00 - 16:30, 2025-11-17 09:00 - 16:30, 2025-12-03 09:00 - 16:30 (America/Chicago)
State and local agency personnel working as Nurse Navigator(s) with IDHS Maternal and Child Health Programs.

Course Length 1 day
Class Times 09:00 AM – 04:30 PM

Course Description

Purpose: To enable the learner to have the knowledge and skills required to meet program standards as a nurse in the Better Birth Outcomes – Comprehensive (BBO-C) and/or High Risk Family Case Management (HRFCM) programs. This in-person training is designed to give Maternal Child Health Nurses an overview of their role in the IDHS prevention-focused MCH programs to prioritize the engagement between the dyad and their medical home. The course will explore the nurses’ role to support health literacy when engaging with birthing families in the community public health setting. However, please note that this course is not an ESPDT course, as the DHS programs are not intended to be a replacement for assessments done by the medical home.
*Registration for this course closes one week prior to the training date.
Planner: Renee S. Byrd, BS, MSEd
Instructor: Elyssa Galloway, MSN, BSN, RN

Better Birth Outcomes – Comprehensive (BBO-C) & Navigation (BBO-N) Program
2025-11-13 09:00 - 16:30 | Springfield, 100 North 11th St, Springfield, IL, 67203, United States
State and local agency personnel working as Navigator(s) with the Better Birth Outcomes – Comprehensive (BBO-C) & Better Birth Outcomes – Navigation (BBO-N) Programs.
Registration for this course closes one week prior to the training date.

Course Length 1 day
Class Times 09:00 AM – 04:30 PM

Course Description

Purpose: To enable the learner to have the knowledge and skills required to meet program standards in the policies, practices and procedures of the Better Birth Outcomes programs. This virtual and/or in-person training is designed to give new program navigators an overview of the program and cover each step of the services provided: client identification or outreach; assessment; service planning and resource identification; linking clients to services and coordination; monitoring services; advocacy and evaluation.
**Attendees are required to complete 3 web-based modules prior to the face-to-face portion of the training.**
Planner: Renee S. Byrd, BS, MSEd

Performance Objectives

Upon completion of the course, participants will be able to:
1. Client Engagement & Assessment

Objective: Demonstrate the ability to conduct or support comprehensive assessments of pregnant and postpartum clients, including identifying medical, social, and environmental risk factors.

2. Care Coordination & Service Navigation

Objective: Effectively connect clients to appropriate medical homes, social services, and community resources.

3. Communication & Cultural Competency

Objective: Apply culturally responsive communication strategies to build trust and rapport with diverse clients.

4. Documentation & Data Management

Objective: Accurately document client interactions, assessments, and referrals in accordance with program protocols.

5. Collaboration with Nursing Staff

Objective: Collaborate effectively with Nurse Navigators to support follow-up care and ensure continuity of services, if applicable.

6. Outcome Monitoring & Follow-Up

Objective: Track client progress and follow up to ensure engagement with referred services and achievement of health goals.

7. Program Knowledge & Compliance

Objective: Understand and adhere to the goals, eligibility criteria, and compliance requirements of the BBO-C and BBO-N programs.

Course Code
PT – BMCH

Clock Hours (Social Workers)
6

Contact Hours
RN: 6

Trainer(s)
Natalie Bullock, BSN, RN
Cheri Coffman, BBO Coordinator
Cecelia Eckles, MA, BSN, RN
Linda Evans, MPH, BSN, RN
Kabria Jefferson, MSN, RN
Tracey Kreipe, PMHNP-BC, DNP
Sharon Madrigal, MSN, RN
Tasha Stone, MSHI, BSN, RN, CLS
Cynthia Wilson, MS, RN
Cortney Woods, BSN, RN
Syed Zaheer, MPH, RN
Renee S. Byrd, BS, MSEd
Jennifer Bradshaw, RN, BSN, CLC
Vanessa Avila, M.Ed, BSW, CLS, CPS Tech

Training Type
Bureau of Maternal & Child Health (BMCH)

Better Birth Outcomes – Comprehensive (BBO-C) & Navigation (BBO-N) Program
2025-12-03 09:00 - 16:30 | Virtual

Using VENA to Guide WIC Services
2025-12-04 09:00 - 12:00 | Virtual

IDHS MCH - Nurse Navigator
2025-12-18 09:00 - 16:30

Better Birth Outcomes – Comprehensive (BBO-C) & Navigation (BBO-N) Program
2026-02-09 00:00

New WIC Coordinator Training
2026-02-10 09:00 - 2026-02-24 12:00 | Virtual
This course is specifically designed for new local agency staff working in a management capacity within the WIC Program.

Course Length 3 days

Day 1: Tuesday, February 10th
Day 2: Tuesday, February 17th
Day 3:Tuesday, February 24th

Class Times 09:00 AM – 12:00 PM

Course Description

Provide guidance on the responsibilities of a WIC Coordinator, to ensure compliance with WIC program policies and federal regulations at the local agency level.

Performance Objectives

Upon completion of the course, participants will be able to:

Identify the WIC program polices and USDA Federal Regulations, working in the role as a WIC Coordinator.
Apply WIC Coordinator responsibilities and activities per state policies.

Special Instructions

By registering for this training, I certify I have completed and agree to the following:

This training is offered in 3 consecutive weekly sessions, each lasting 3 hours, in additional to independent activities assigned between sessions
Contacted RNC regarding suggested timeline for completion of training; 3-4 months in the WIC Coordinator role is typically recommended prior to attending this training.
New WIC Coordinator Orientation Checklist – all items apart from New WIC Coordinator Training Days 1, 2 and 3 (this training currently being registered for). This includes completed orientation checklists for Frontline, CPA, (and BFPC if applicable). Orientation checklists are to be completed within six (6) months of starting the WIC Coordinator role.
Access to equipment and a training environment conducive to remote-based (online) training

Computer with stable internet connection, camera, microphone, speaker/audio output (or headphones if within open work area) and a quiet space to focus on training and avoid interruption while attending the training

Completed the ‘New WIC Coordinator Responsibilities SSM’ as part of orientation checklist and familiar with WIC policy and related resources
Attendance for the entirety of the training and participation throughout this training are required to receive a certificate of completion and continuing education credit. Trainees may be asked to participate by speaking, utilizing the chat function, submitting activities, or other modes of interaction.
Please note: If fewer than 5 trainees register for this training, it may be canceled and registrants will need to register for the next available date.

Registration for this training closes one week prior to the scheduled training date.

Course Code PT – WIC
Attendance 10
Contact Hours RNs – 10
Registered Dietician 10

Trainer(s) Renee Byrd, MSEd

Training Type WIC

Breast & Cervical Cancer Cornerstone
2026-02-18 09:00 - 2026-02-19 16:30 | Virtual
Registration Closes: February 11, 2026
State and local agency personnel working in the Breast & Cervical Cancer program.
Registration for each course closes one week prior to the class date.

Course Length 2 days
Class Times 09:00 AM – 04:30 PM

Course Description

Purpose: To provide training on Cornerstone data entry for the IBCCP.
This training will provide a “hands-on” approach to the Breast & Cervical Cancer functions within the Cornerstone software system. The course includes: Client Enrollment, Breast & Cervical Cancer Data, Service Provider Selection, Procedure Specific Data, Case Notes, Procedure History Inquiry, Assessments, and Reports.
Virtual training: The first half of the training day contains the instructional portion of the training and the second half of the day comprises independent data entry assignments with technical assistance available. All assignments must be accurately complete during the assigned time

Better Birth Outcomes - Comprehensive (BBO-C) & Navigation (BBO-N) Program
2026-02-25 09:00 - 16:30 | Springfield, 100 North 11th St, Springfield, IL, 67203, United States

IWIC Frontline Training
2026-03-02 09:00 - 16:00
Registration closes February 20, 2026

State and local agency personnel working in the support staff capacity with the Illinois WIC Program.

Course Length 1 day

Class Times 09:00 AM – 04:00 PM

Course Description

This course is offered virtually and has been designed to address the needs of those, new and experienced, who are involved in the daily support of the WIC program. This training will provide training on WIC policy, income and eligibility determination, and a “hands-on” approach to the IWIC software system including: client enrollment, referring and scheduling clients and EBT issuance.
Planner: Monica Murphy-Hayes, BS, CLE

IWIC Competent Professional Authority Training
2026-03-03 09:00 - 2026-03-05 12:45 | Virtual
State and local agency personnel working as Nutritionists, Dietitians, Home Economists or Registered Nurses who will hold the job title of Competent Professional Authority in the WIC Program.

Course Length 3 days
Class Times 09:00 AM – 12:45 PM
Course Description

Purpose: To enable staff serving as Competent Professional Authorities (CPA) in the WIC program with the skills and information needed in order to provide services to participants.
This course is offered virtually over 3 consecutive mornings 9am-12:45pm and will provide a comprehensive view of the role of the CPA. This includes Anthropometrics, Diet Assessment, Risk Identification, Documentation, and Food Package Prescription, Referral and Scheduling and Benefits Issuance within the IWIC software system.

Planner: Monica Murphy-Hayes, BS, CLE

Performance Objectives

Upon completion of the course, participants will be able to:

Demonstrate the program enrollment and certification process for various WIC participant categories including: applicant intake and scheduling, required anthropometric data collection based on identified standards, nutrition assessment and education as it relates to establishing a baseline for individual nutrition counseling and risk identification, food prescription, completion of case notes, benefit issuance, and referral.

Special Instructions

In order for staff attending this training to receive the greatest benefit, the attendee should have at least one month of experience in the role of CPA. Attendees must also complete the following on the CPA Orientation checklist:

1. Illinois WIC Management Information System (MIS) Basics – All sections
2. Review Administration PPM sections 4.1, 11.3 and 14
3. Review Certification Standards PPM 4.3, 5 and addenda(s)
4. Nutrition IWIC Assessment Guides (all categories)
5. Review Nutrition Risk Criteria
6. Review Nutrition Education PPM section 4.2, 6.1
7. Review Supplemental Food Delivery PPM section 5.1, 7
8. Illinois WIC Food Package Tables
9. Illinois Authorized WIC Food List
10. Complete the New User System Access Request; Initial Log In and Enrollment in both the Training & Production Environments; and WIC Coordinator must log into both the Training and Production environments to activate Staff Accounts & Assigning Roles.
By registering for this training, I certify I have completed the above Pre-Work to attend IWIC CPA Training
In order to receive a certificate of completion, you must attend all days and complete the assigned training scenarios

Course Code PT – WIC
Contact Hours RN:

Trainer(s)
Mina Caban, BS; Monica Murphy-Hayes, BS, CLE

Better Birth Outcomes - Comprehensive (BBO-C) & Navigation (BBO-N) Program
2026-03-11 00:00 | Virtual
State and local agency personnel working as Navigator(s) with the Better Birth Outcomes – Comprehensive (BBO-C) & Better Birth Outcomes – Navigation (BBO-N) Programs.
Registration for this course closes one week prior to the training date.

Course Length 1 day
Class Times 09:00 AM – 04:30 PM

Course Description

Purpose: To enable the learner to have the knowledge and skills required to meet program standards in the policies, practices and procedures of the Better Birth Outcomes programs. This virtual and/or in-person training is designed to give new program navigators an overview of the program and cover each step of the services provided: client identification or outreach; assessment; service planning and resource identification; linking clients to services and coordination; monitoring services; advocacy and evaluation.
**Attendees are required to complete 3 web-based modules prior to the face-to-face portion of the training.**
Planner: Renee S. Byrd, BS, MSEd
Performance Objectives
Upon completion of the course, participants will be able to:
1. Client Engagement & Assessment
Objective: Demonstrate the ability to conduct or support comprehensive assessments of pregnant and postpartum clients, including identifying medical, social, and environmental risk factors.
2. Care Coordination & Service Navigation
Objective: Effectively connect clients to appropriate medical homes, social services, and community resources.
3. Communication & Cultural Competency
Objective: Apply culturally responsive communication strategies to build trust and rapport with diverse clients.
4. Documentation & Data Management
Objective: Accurately document client interactions, assessments, and referrals in accordance with program protocols.
5. Collaboration with Nursing Staff
Objective: Collaborate effectively with Nurse Navigators to support follow-up care and ensure continuity of services, if applicable.
6. Outcome Monitoring & Follow-Up
Objective: Track client progress and follow up to ensure engagement with referred services and achievement of health goals.
7. Program Knowledge & Compliance
Objective: Understand and adhere to the goals, eligibility criteria, and compliance requirements of the BBO-C and BBO-N programs.
Course Code PT – BMCH
Clock Hours (Social Workers) 6
Contact Hours RN: 6
Trainer(s)
Jennifer Bradshaw, RN, BSN, CLC
Vanessa Avila, M.Ed, BSW, CLS, CPS Tech
Training Type
Bureau of Maternal & Child Health (BMCH)

IBCLC Certification Cram Review Course
2026-03-12 08:00 - 2026-03-13 17:30 | Virtual

Certified Lactation Specialist Course
2026-03-18 08:00 - 2026-03-24 17:30
Training Schedule: March 18-20 and 23-24, 2026, 8am – 5:30pm
The Certified Lactation Specialist Course is a week-long intensive training designed for staff interested in improving their skills in working with the breastfeeding dyad. All content included on the IBLCE topical outline are covered. Participants will be taught how to use appropriate counseling skills, how to teach parents and families, and most importantly, how to function hands-on as a clinician. This course is taught virtually with 3 instructors via didactic information as well as discussion, videos, and visual examples of lactation problems. Certification as a lactation specialist (CLS) is achieved through attendance at the entire course, completion of assigned homework, and passing the end of course exam on the last day. The CLS certification can be renewed every 5 years via continuing education or by retaking the exam.

Introduction to Medically Prescribed Formula Training
2026-03-18 09:00 - 12:00 | Virtual
Dietitians, Nutritionists, Nurses who hold the title of Competent Professional Authority (CPA) in the Illinois WIC Program

Course Length Online
Class Times 09:00 AM – 12:00 PM

Course Description

To provide the most current information to new Competent Professional Authority (CPA) staff working in the Illinois WIC program on the fundamentals of medically prescribed formulas

IDHS MCH - Nurse Navigator (Springfield - In Person)
2026-03-19 09:00 - 16:30
State and local agency personnel working as Nurse Navigator(s) with IDHS Maternal and Child Health Programs.

Mar 19, 2026 – Springfield – In Person – Registration closes March 12, 2026

Course Length 1 day

Class Times 09:00 AM – 04:30 PM

Course Description

Purpose: To enable the learner to have the knowledge and skills required to meet program standards as a nurse in the Better Birth Outcomes – Comprehensive (BBO-C) and/or High Risk Family Case Management (HRFCM) programs. This in-person training is designed to give Maternal Child Health Nurses an overview of their role in the IDHS prevention-focused MCH programs to prioritize the engagement between the dyad and their medical home. The course will explore the nurses’ role to support health literacy when engaging with birthing families in the community public health setting. However, please note that this course is not an ESPDT course, as the DHS programs are not intended to be a replacement for assessments done by the medical home.
*Registration for this course closes one week prior to the training date.
Planner: Renee S. Byrd, BS, MSEd
Instructor: Elyssa Galloway, MSN, BSN, RN

Performance Objectives

Objective: Build confidence in providing health education and promote best clinical practice while performing nursing assessments for the dyad during the following periods:
1. Prenatal (conception to delivery)
2. Postpartum (birth through 12 months postpartum)
3. Newborn (birth through 12 months of age)
By the end of the course, the learner should be able to:
1. Identify basic physiologic changes during each stage of pregnancy, postpartum, and infancy.
2. Identify typical and atypical symptoms and assessment findings during each stage.
3. Provide client-centered health education during each stage.
4. Identify clinical warning signs and next steps to take if a warning sign is identified.

Course Code
PT – BMCH

Contact Hours
RN

Trainer(s)
Jennifer Bradshaw, BSN, RN, CLC

Training Type
Bureau of Maternal & Child Health (BMCH)

This is not an EPSDT training. Participants do not need to bring any nursing tools (stethoscope, BP cuff, etc.) to class.
Lunch will not be provided.

IWIC Frontline Training
2026-03-23 09:00 - 16:00
Registration closes March 13, 2026

State and local agency personnel working in the support staff capacity with the Illinois WIC Program.

Course Length 1 day

Class Times 09:00 AM – 04:00 PM

Course Description

This course is offered virtually and has been designed to address the needs of those, new and experienced, who are involved in the daily support of the WIC program. This training will provide training on WIC policy, income and eligibility determination, and a “hands-on” approach to the IWIC software system including: client enrollment, referring and scheduling clients and EBT issuance.
Planner: Monica Murphy-Hayes, BS, CLE

IWIC Competent Professional Authority Training
2026-03-24 09:00 - 2026-03-26 12:45, 2026-05-05 09:00 - 2026-05-07 12:45 | Virtual
State and local agency personnel working as Nutritionists, Dietitians, Home Economists or Registered Nurses who will hold the job title of Competent Professional Authority in the WIC Program.

Course Length 3 days
Class Times 09:00 AM – 12:45 PM
Course Description

Purpose: To enable staff serving as Competent Professional Authorities (CPA) in the WIC program with the skills and information needed in order to provide services to participants.
This course is offered virtually over 3 consecutive mornings 9am-12:45pm and will provide a comprehensive view of the role of the CPA. This includes Anthropometrics, Diet Assessment, Risk Identification, Documentation, and Food Package Prescription, Referral and Scheduling and Benefits Issuance within the IWIC software system.

Planner: Monica Murphy-Hayes, BS, CLE

Performance Objectives

Upon completion of the course, participants will be able to:

Demonstrate the program enrollment and certification process for various WIC participant categories including: applicant intake and scheduling, required anthropometric data collection based on identified standards, nutrition assessment and education as it relates to establishing a baseline for individual nutrition counseling and risk identification, food prescription, completion of case notes, benefit issuance, and referral.

Special Instructions

In order for staff attending this training to receive the greatest benefit, the attendee should have at least one month of experience in the role of CPA. Attendees must also complete the following on the CPA Orientation checklist:

1. Illinois WIC Management Information System (MIS) Basics – All sections
2. Review Administration PPM sections 4.1, 11.3 and 14
3. Review Certification Standards PPM 4.3, 5 and addenda(s)
4. Nutrition IWIC Assessment Guides (all categories)
5. Review Nutrition Risk Criteria
6. Review Nutrition Education PPM section 4.2, 6.1
7. Review Supplemental Food Delivery PPM section 5.1, 7
8. Illinois WIC Food Package Tables
9. Illinois Authorized WIC Food List
10. Complete the New User System Access Request; Initial Log In and Enrollment in both the Training & Production Environments; and WIC Coordinator must log into both the Training and Production environments to activate Staff Accounts & Assigning Roles.
By registering for this training, I certify I have completed the above Pre-Work to attend IWIC CPA Training
In order to receive a certificate of completion, you must attend all days and complete the assigned training scenarios

Course Code PT – WIC
Contact Hours RN:

Trainer(s)
Mina Caban, BS; Monica Murphy-Hayes, BS, CLE
Training Type
WIC

Breastfeeding Peer Counselor Training
2026-04-07 09:00 - 2026-04-09 15:00 | Virtual
This Training is a 3 day virtual series:
April 7, 2026 9:00am – 3:00pm (Tuesday)
April 8, 2026 9:00am – 3:00pm (Wednesday)
April 9, 2026 9:00am – 3:00pm (Thursday)
This training course provides an orientation and identifies the primary roles and responsibilities of the peer counselor. The training will provide three-day virtual sessions. Self-study modules and homework will be assigned. Participants will be expected to complete homework assignments and tests.
Pre-requisites: open to any new peer counselor or a peer counselor who has not taken the USDA Peer Counselor course. You must be employed at an Illinois WIC agency or health department. You must be committed to finishing the course, including completing all requirements and sharing information as appropriate.
Who should attend: Any new Peer Counselor that has not previously attended a USDA Peer Counselor course is encouraged to attend.

Breast & Cervical Cancer Cornerstone
2026-04-14 09:00 - 2026-04-15 16:30 | Virtual
Registration closes April 7, 2026
State and local agency personnel working in the Breast & Cervical Cancer program.
Registration for each course closes one week prior to the class date.

Course Length 2 days
Class Times 09:00 AM – 04:30 PM

Course Description

Purpose: To provide training on Cornerstone data entry for the IBCCP.
This training will provide a “hands-on” approach to the Breast & Cervical Cancer functions within the Cornerstone software system. The course includes: Client Enrollment, Breast & Cervical Cancer Data, Service Provider Selection, Procedure Specific Data, Case Notes, Procedure History Inquiry, Assessments, and Reports.
Virtual training: The first half of the training day contains the instructional portion of the training and the second half of the day comprises independent data entry assignments with technical assistance available. All assignments must be accurately complete during the assigned time

Certified Lactation Specialist Course
2026-04-15 07:00 - 2026-04-21 16:30 | Virtual
Training Schedule: April 15-17 and 20-21, 2026: 7am – 4:30pm
The Certified Lactation Specialist Course is a week-long intensive training designed for staff interested in improving their skills in working with the breastfeeding dyad. All content included on the IBLCE topical outline are covered. Participants will be taught how to use appropriate counseling skills, how to teach parents and families, and most importantly, how to function hands-on as a clinician. This course is taught virtually with 3 instructors via didactic information as well as discussion, videos, and visual examples of lactation problems. Certification as a lactation specialist (CLS) is achieved through attendance at the entire course, completion of assigned homework, and passing the end of course exam on the last day. The CLS certification can be renewed every 5 years via continuing education or by retaking the exam.

Using VENA to Guide WIC Services
2026-04-15 09:00 - 12:00 | Virtual
Dietitians, Nutritionists, Nurses who hold the title of Competent Professional Authority (CPA) in the Illinois WIC Program.

Course Length Online

Class Times 09:00 AM – 12:00 PM

Course Description

The Intro to PCC training has been updated and renamed ‘Using VENA to Guide WIC Services’. This is a requirement for staff that certify participants to attend after obtaining 6 months of WIC experience.

Performance Objectives

Upon completion of the course, participants will be able to:

Demonstrate effective participant centered counseling techniques by using open-ended questions, affirmations and reflective listening to guide conversations
Apply the principles of VENA to conduct strength based, collaborative and individualized assessments tailored to participants unique needs and preferences
Use behavior change strategies to support participants in setting realistic health goals

Special Instructions

By registering for this training, I certify I will complete and enrure the following before attending the live training:

Watched the following four pre-recorded webinars, completed the associated pre-work activities and print/access the Using Vena to Guide WIC Services Workbook to follow along during training. This takes approximately 2 hours to complete.
Pre -recorded webinars

Part 1: Introduction (18 minutes)
Part 2: Webinar: Assessing Protective Factors and Nutrition Risks (20 minutes)
Part 3: Sensitive Topics and Topics for Nutrition Services (21 min)
Part 4: Family Assessments and Moving from Assessment to Nutrition Services (15 minutes)
Prework included in Using VENA to Guide WIC Services Workbook

Activity: 1A Focus on Strengths, Not deficiencies (8 minutes)
Activity: 2B Probing for Further Information (5 minutes)
Activity: 3A Crafting Strong Affirmations (5 minutes)
Activity 4A: Avoiding the Expert Trap (5 minutes)
Activity 5A: Asking About Sensitive Topics (8 minutes)
Activity: 6A Connecting the Dots (5 minutes)
Activity: 7A Family Based Springboard Questions (8 minutes)

Attendance for the entirety of the training and participation throughout this training are required to receive a certificate of completion. Trainees will be asked to participate by speaking, utilizing the chat function, submitting activities, or other modes of interaction.
Access to equipment and training environment conducive to remote-based online training including: Computer with stable internet connection, camera, microphone, speaker/audio output (or headphones if within open work area) and a quiet space to focus on training and avoid interruption while attending the training.
Please note: If fewer than 5 trainees register for this training, it may be canceled, and registrants will need to register for the next available date.

Course Code Meeting/Conference
Attendance 5
Clock Hours (Social Workers) 5
Contact Hours RN: 5
Registered Dietician 5

Trainer(s)
Jennifer Allington, MS, RD, LDN; Melissa Banz, MS, RD, LDN, CLC; Jaclyn Castellanet, MS, RD, LDN,CLC; Ginny Belt, BS, RD, LDN, CLC; Jessica Gadomski, MS, RDN, LDN, Amanda Gelasi, MS, RD, LDN; Constance Herriott, MS, RDN, LDN, CLC; Valerie Koress, MS, RDN, LDN, IBCLC; Jennifer Nance, MS, RDN, LDN, CLS.

Registration for these trainings closes one week prior to the scheduled training date.

Better Birth Outcomes – Comprehensive (BBO-C) & Navigation (BBO-N) Program
2026-04-22 09:00 - 16:30 | Springfield, 100 North 11th St, Springfield, IL, 67203, United States

Peer Counselor Supervisor Training
2026-04-27 08:00 - 2026-04-28 12:30 | Virtual
Designed for new WIC Peer Counselor Supervisors, this is the official USDA Food and Nutrition Service training program for managing peer counseling programs. Includes supervising and retraining peer counselors, practice setting, scope of practice, hiring strategies, and program policies
PRESENTER: Carole Peterson, MS, IBCLC (The presenter has no relevant affiliations or financial interests or arrangements.)
Pre-requisites: open to any Peer Counselor Supervisor, clinic supervisor or those agencies exploring the Peer Counselor Program. You must be employed at an Illinois WIC agency or health department. You must be committed to finishing the course, including completing all requirements and sharing information as appropriate.
Who should attend: Any Peer Counselor Program Supervisor that has not previously attended the A Journey Together for Managers course is encouraged to attend.
Continuing Education Credits: Pending: 8.5 RN 8.5 RD
This training will be provided in a Zoom Platform in real time.
For additional questions contact: Audrie Mumphery at audrie.mumphery@illinois.gov

IWIC Frontline Training
2026-05-04 09:00 - 16:00
Registration closes April 24, 2026

State and local agency personnel working in the support staff capacity with the Illinois WIC Program.

Course Length 1 day

Class Times 09:00 AM – 04:00 PM

Course Description

This course is offered virtually and has been designed to address the needs of those, new and experienced, who are involved in the daily support of the WIC program. This training will provide training on WIC policy, income and eligibility determination, and a “hands-on” approach to the IWIC software system including: client enrollment, referring and scheduling clients and EBT issuance.
Planner: Monica Murphy-Hayes, BS, CLE

WIC Coordinator Training
2026-05-05 09:00 - 2026-05-19 12:00 | Virtual
This course is specifically designed for new local agency staff working in a management capacity within the WIC Program.

Course Length 3 days

Day 1: Tuesday, May 5th
Day 2: Tuesday, May 12th
Day 3:Tuesday, May 19th

Class Times 09:00 AM – 12:00 PM

Course Description

Provide guidance on the responsibilities of a WIC Coordinator, to ensure compliance with WIC program policies and federal regulations at the local agency level.

Performance Objectives

Upon completion of the course, participants will be able to:

Identify the WIC program polices and USDA Federal Regulations, working in the role as a WIC Coordinator.
Apply WIC Coordinator responsibilities and activities per state policies.

Special Instructions

By registering for this training, I certify I have completed and agree to the following:

This training is offered in 3 consecutive weekly sessions, each lasting 3 hours, in additional to independent activities assigned between sessions
Contacted RNC regarding suggested timeline for completion of training; 3-4 months in the WIC Coordinator role is typically recommended prior to attending this training.
New WIC Coordinator Orientation Checklist – all items apart from New WIC Coordinator Training Days 1, 2 and 3 (this training currently being registered for). This includes completed orientation checklists for Frontline, CPA, (and BFPC if applicable). Orientation checklists are to be completed within six (6) months of starting the WIC Coordinator role.
Access to equipment and a training environment conducive to remote-based (online) training

Computer with stable internet connection, camera, microphone, speaker/audio output (or headphones if within open work area) and a quiet space to focus on training and avoid interruption while attending the training

Completed the ‘New WIC Coordinator Responsibilities SSM’ as part of orientation checklist and familiar with WIC policy and related resources
Attendance for the entirety of the training and participation throughout this training are required to receive a certificate of completion and continuing education credit. Trainees may be asked to participate by speaking, utilizing the chat function, submitting activities, or other modes of interaction.
Please note: If fewer than 5 trainees register for this training, it may be canceled and registrants will need to register for the next available date.

Registration for this training closes one week prior to the scheduled training date.

Course Code PT – WIC
Attendance 10
Contact Hours RNs – 10
Registered Dietician 10

Trainer(s) Renee Byrd, MSEd

Training Type WIC
